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This notion is particularly significant at Simplikate since its CEO, Tushar Patel has lived both in a luxury high rise and a gated lifestyle community. Most of our innovations were developed because Mr. Patel wanted these benefits for his own residence and community; therefore, in our case, necessity was the true "mother" of invention. These features were further refined when we rolled them out to the over 3,500 communities managed by our parent company First-Management Partners, the leading provider of property management services in the nation. Residents, staff, developers and guests have all provided further input to allow us to evolve to our third generation of techcierge™.
We'd like to suggest the following blueprint to begin your smart community design:
STEP 1: The “Benefit Statement”
Since Simplikate's techcierge ™ software and services touch every aspect of your SMART community, most developers and boards begin with an all inclusive software/consulting agreement with Simplikate in which our years of experience help and guide you in the variety of choices and questions that building a Smart Community entail.
STEP 2: Sales and Information Assistance
We will train all interested parties on how to explain the benefits of the system in simple non-technical terms. In cases where interested unit owners want more technical detail, Simplikate becomes the virtual in-house "tech support" to answer technical concerns of unit owners directly on behalf of the developer or board.
STEP 3: Delivering the System
A SMART Community is only as smart as the staff using it. Two core principles of Simplikate's techcierge ™ solution are training and well designed delivery to unit owners. We certify each staff member on the system.
STEP 4: Ongoing Support and Upgrades
This is perhaps the most compelling advantage of Simplikate's techcierge ™ solution. Our system is seamlessly integrated into the day to day management functions of staff. Your management company has a vested interest in maintaining the techcierge ™ system since they use it daily themselves to perform management related tasks. Furthermore, every time we add or upgrade a module for any one of our thousand plus communities, the upgrade is automatically added to your version of the code at no charge ensuring that your techcierge ™ system will always remain state of the art.
To learn more about a techcierge ™ solution for your community contact techcierge@simplikate.com or 954-926-4293.